Question 1

Is this another platform my team has to learn?

Accepted Answer

No. Your team's involvement is one ten-minute brief a month and a portal where finished work arrives for review. There's no content calendar to feed, no app for educators to install, and nothing that needs training.

Question 2

Do you need access to our CCMS or family app?

Accepted Answer

No. We never connect to Xplor, OWNA, Storypark or any system holding children's or families' information. We work from centre-level information only — your rooms, themes, events and brand. What we deliver, your team publishes through whatever you already use.

Question 3

What about children's names and photos?

Accepted Answer

We never hold personal information about children, families or individual educators — our systems are built without anywhere to put it. Resources and posts are created without identifiable faces or names; your team adds photos on your side if you choose to, under your own consent processes.

Question 4

Are the resources actually aligned to the EYLF and VEYLDF?

Accepted Answer

Yes. Every educational resource is written against EYLF V2.0 outcomes — or the VEYLDF for Victorian centres — with the National Quality Standard (NQS) in mind, and we keep our reference library current with ACECQA guidance. You'll recognise the vocabulary because it's your vocabulary.

Question 5

Who owns the materials you create?

Accepted Answer

Your centre does. Everything delivered to your portal — documents, displays, post copy, templates — is yours to use, print, adapt and keep, including after you leave.

Question 6

What if we need something urgent mid-month?

Accepted Answer

Every plan includes extra requests alongside the monthly cycle — an event invitation, a sudden notice, a new display. You lodge it in the portal with the date you need it, and higher tiers get priority turnaround.

Question 7

How do revisions work?

Accepted Answer

Each deliverable in your portal can be approved or sent back with a change request. Revision rounds are included in your plan — asking for a change is how the system is meant to work, not an extra.

Question 8

Is there a lock-in contract?

Accepted Answer

Plans run on a 6-month minimum term. It's written into a plain-English agreement before anything starts — along with the plan and what's included — so you see it up front, not discover it later.

Question 9

How does payment work?

Accepted Answer

There's nothing to buy on this website. After your demo, if it fits, you sign the agreement and we invoice monthly — a normal supplier arrangement your admin can process, not a subscription checkout.

Question 10

Where are you based?

Accepted Answer

We're a remote team working with long day care centres right across Australia. Everything is delivered digitally to your portal, print-ready.

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